·
Pricing – set the right price and be
flexible to adjust.
·
Customer relationships – build and retain loyal
clients and customers by delivery, pricing and quality.
·
Market – understand the market for
your product. Mupuya now owns 5% of the market.
·
Delivery – be on time!
·
Quality – attention to quality of the
product
·
Staffing – put in place an effective
management team – finance director and business development manager
·
Competitive Edge – know your competitor and
develop your own competitive edge
·
Distribution Network – building an effective
distribution network for his products in the local market.
·
Branding – he built the YELI Paper Bags
brand in Uganda
·
Market Expansion – Rwanda is the only country on the continent which is completely
plastic free.
·
Production – balance between mass
production, bespoke and innovation.
·
Payments – finding customers and
clients who will pay on time.
·
Capital – bank loans have high
interest rates and short time in which to repay from the revenues generated by
the business.
·
Starting – start now!
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